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We've refreshed our iOS and Android apps with a new visual design system. Both now use a custom frosted glass material that adds depth and contrast to the UI.

Navigation has been rebuilt with a new bottom toolbar for quick access to core workflows. You'll also now find a "Create Issue" button at the top of every screen.

Factory agent

Users of Factory AI coding agents can now access them directly within the app. Delegate an issue to Factory to spin up a remote workspace and launch a coding agent.

Factory's remote workspaces allow you to create custom development environments for coding agents, so you can delegate several issues simultaneously to run in consistent, isolated environments.

Issue SLAs now available on Business plans

We've made issue SLAs available on Business plans. You can now set response and resolution time targets for different issue types and priorities. Track compliance and get alerts when issues are at risk of breaching their SLA.

Update now in the App Store and Play Store.

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We're excited to introduce our new advanced analytics dashboard that gives you deeper insights into your data and usage patterns.

Real-time Metrics

Monitor your key performance indicators in real-time with live-updating charts and graphs:

• Active users - See who's online and what they're working on
• Response times - Track system performance metrics
• Usage patterns - Understand how your team uses the platform

Custom Reports

Create custom reports tailored to your specific needs:

• Drag-and-drop report builder
• Save and share reports with your team
• Schedule automated report generation

Data Export

Export your data in multiple formats including CSV, JSON, and Excel. All exports maintain full data integrity and include comprehensive metadata.

Access the new analytics dashboard from your account settings.

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We're excited to introduce a suite of new team collaboration features designed to help your team work together more effectively.

Live Presence

See who's online and what they're working on in real-time. Team member avatars now appear throughout the app, showing you who's viewing the same page or editing the same document.

Collaborative Editing

Multiple team members can now edit documents simultaneously. See real-time cursors and changes as your teammates type, making collaboration seamless and efficient.

Activity Feed

A new activity feed shows recent changes and updates from your team, helping you stay informed about what's happening across your projects.

Team Chat Integration

We've integrated team chat directly into the platform, so you can discuss issues, share ideas, and coordinate work without leaving the app.

These features are available now for all team accounts.

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Our API has received significant upgrades to provide better performance and more flexibility for developers building integrations.

New REST Endpoints

We've added 15 new REST endpoints covering:

• Advanced search and filtering
• Bulk operations
• Webhook management
• Team administration

GraphQL Support

You can now query our API using GraphQL, giving you more control over the data you receive and reducing the number of requests needed.

Smarter Rate Limiting

We've implemented a new token bucket rate limiting system that's more fair and predictable:

• Burst allowances for occasional spikes
• Per-endpoint rate limits
• Clear rate limit headers in responses

Improved Documentation

Our API documentation has been completely rewritten with interactive examples, code snippets in multiple languages, and detailed error response information.

Check out the API documentation to get started.

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We're launching a powerful new automation engine that lets you create custom workflows without writing code.

Visual Workflow Builder

Our drag-and-drop workflow builder makes it easy to create complex automation:

• Connect triggers to actions
• Add conditional logic
• Transform data between steps
• Test workflows before deploying

100+ Integrations

Connect to popular services including:

• Slack, Discord, and Teams for notifications
• GitHub, GitLab, and Bitbucket for development workflows
• Zapier and Make for extended integration possibilities
• Custom webhooks for any service

Templates

Get started quickly with pre-built workflow templates:

• Automated project creation
• Issue escalation rules
• Status update notifications
• Daily team summaries

Workflows are available on Pro and Enterprise plans. Visit the Automation section to start building.

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We've implemented comprehensive security improvements to give you greater control and visibility over your data.

SAML Single Sign-On

Enterprise customers can now configure SAML SSO with popular identity providers:

• Okta
• Azure Active Directory
• Google Workspace
• OneLogin

Advanced Audit Logs

Track every action in your account with detailed audit logs:

• User authentication events
• Data access and modifications
• Configuration changes
• API requests

Export logs in JSON or CSV format for compliance and security analysis.

Enhanced Access Controls

New granular permissions allow you to:

• Create custom roles with specific permissions
• Set IP allowlists for account access
• Require 2FA for sensitive operations
• Configure session timeout policies

Security Webhooks

Receive real-time notifications about security events like failed login attempts, permission changes, or suspicious activity.

Contact our sales team to enable Enterprise security features.